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Customer Training

A webinar software for customer training webinars

Webinars enable your customer success team to create live sessions to answer questions, give tips and tricks and even share some exclusive news with your customers.

3,000+ companies trust Livestorm to host webinars and online meetings

4.7 stars - 300+ reviews

Customer Training
You'll be in great company
Companies famous for their top quality customer success already rely on Livestorm to host interactive training webinars with their users and customers.
Read their stories
« The elegance of Livestorm's UI and its simplicity for creating beautiful landing pages made a big positive impact on the way we communicate with customers at scale. »
Stan Massueras
European Sales-Director
« We use Livestorm for internal “all-hands” meetings. This way, remote teams and travelling staff are all able to join important meetings from anywhere in the world. »
Adrien Gaucher
Account Manager
« Livestorm is everything I ever dreamed of from a webinar software but couldn't find, You've made online events an experience! »
Michael Sharkey
CEO
« What I found interesting with Livestorm was the fact there was nothing to install, that everything was web-based. The ease-of-use and UX were also a big plus. It is really efficient. »
Anthony Brebion
Product Marketing Manager
« Livestorm's branding capabilities, the emails, and the user experience played the biggest role in our decision process. »
Miles De Paul
Marketing Manager
« We were looking for a simple webinar software that was not over-engineered. If you do a side-by-side feature comparison, Livestorm competes very well with the other webinar players. »
Bill Miksich
Director of Demand Generation
« With Livestorm, I'm finally happy and not only with their software, also with their amazing and blazing fast support. Try the free webinar and you will be convinced. »
Oliver Huebler
Vice President of Sales
« Often the webinar solutions are just a technical solution, but Livestorm adds an all-in-one marketing approach with landing pages, automated emails, analytics, etc. »
Adrien Wiesenbach
Lead Acquisition Marketing
« Thanks to webinars, we can have proper conversations with our clients to actually solve their business challenges rather than giving them product support. »
Peter Sterkenburg
Customer Success Lead
« If you would create and stream online presentations or training sessions with a professionnal level you have to use Livestorm! I recommend this tool without any hesitations. »
Alexis Michel
CMO
Host interactive presentations
Really understand your customers
Poll your customers about the questions that matter to your business. Improve your customer training webinars over time.
Answer all your customers' questions
Gather questions from the 'questions' tab, request feedback by launching polls.
Present what works best
Train your customers using any material you want. Share your screen for a live demo, a PDF for a foolproof presentation, or a video for a customer testimonial.
Build a success machine
Register participants from your help docs
Allow your customers to sign up for training sessions directly from your help docs, or any page you want.
Export data from your training webinars
Gain insights from your webinars to build a better product. Build on past sessions learnings to improve your onboarding process.
Integrate Livestorm with your CRM
Livestorm integrates with 1000+ softwares to nicely fit into your customer success stack.
Keep the conversation going
Send personalized follow ups
Easily customize your follow up emails at scale with Livestorm using variables.
Invite contributors
Make sure all your customers' voices are heard. Add contributors from your team to help with the chat and to answer questions.
Make VIP customer success demos
Need to give extra care to a customer? Schedule a 1-on-1 call on Livestorm Meet for a VIP demo.
Customer Training
Save time and avoid issues with great customer training webinars
Hosting live customer training webinars will help you reduce your churn, optimize your trial-to-conversion rate, and prevent any issue your customer could have with your product before they even arise. Conduct customer research live from the session and derive your roadmap from quantified data.
Help your customers
Give all the answers upfront, tackle every issue in one single live training webinar to reduce the customer support load.
Prevent issues
Conduct live user research with your actual customers. Ask questions to your customers and even launch polls to quantify their feedbacks.
Increase conversions
Optimize your trial conversion rate by helping your customers understand the full value of your product and lead them towards that "Aha" moment.
Use cases

Video communication

for any context

From trailblazing startups to the enterprise. We’re already working with brands you love.

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Live events
Product demos
Customer Training
Internal Communications
Online Courses
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