Teams

Customer Success

Build real relationships with your customers to help them get the most out of your product and increase retention.

Customer Success

Reduce customer churn, build loyalty, and create customer advocates

Livestorm can help customer success teams engage clients and understand their needs firsthand. Easily create a consistent feedback loop with scalable events to help your customers get the most of your product.

Build relationships

Livestorm helps your team onboard customers, engage with them in real-time, and provide assistance.

Increase loyalty

Communicate with customers about product updates and improvements in meetings, webinars, and virtual events.

Scale your support

Create on-demand events for customers to use as a resource. Demo your solution once and share the recording.

Features

Delight customers with great training

Onboard successfully

Welcome new customers and assist them, or direct them to your help library. Maximize your product's value from day one.

Gather feedback

Launch polls or start a dialogue with the chat and question tabs. Identify risks and opportunities with the feedback you get.

Create ambassadors

Turn customers into ambassadors with stellar customer support. Engage your customers and build loyalty through events, demos, and more.

Provide help anywhere

Embedding your registration pages anywhere you choose, like in your help library, makes it easier for customers to access training.

Assist customers

Share your screen or upload media. Help your customers understand your product during live training sessions or product demos.

Gather insights

You can use analytics to improve your onboarding. Track who attends, how long they stay, and if they watched the replay.

Schedule reminders

Use our automated emailing system to personalize emails, schedule reminders for customers, follow-up, and send them the replay.

Connect anywhere

Livestorm is based in the browser, making it easy to access presentations from any mobile, desktop or tablet device.

Add automations

Livestorm's automations smooth your process and takes the pressure off of your support team. Start and stop events or send CTAs.

Integrate tools

Your favorite CRM tools integrate with Livestorm to make your team as efficient as possible. Gain a full overview of your customers.

Redirect pages

End your onboarding on a high note. Add automatic page redirects to your events that lead to your support documents.

4.7 stars - 300+ reviews

4,000+ organizations trust Livestorm to host their online events

Reviews

Consistently praised by Livestorm users on review sites

« The elegance of Livestorm's UI and its simplicity for creating beautiful landing pages made a big positive impact on the way we communicate with customers at scale. »

« What I found interesting with Livestorm was the fact there was nothing to install, that everything was web-based. The ease-of-use and UX were also a big plus. It is really efficient. »

« Livestorm is everything I ever dreamed of from a webinar software but couldn't find, You've made online events an experience! »

Attend our next live demo

Do you want to know more about Livestorm's video engagement platform? Simply register to our next live demo!

Get started with Livestorm for free

Create a better experience for your attendees and less stress for your team. You’re just minutes away from building engaging online events.

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