Discover the top asynchronous communication tools for remote teams to boost productivity and streamline your workflow.
Published on March 21, 2023 • Updated on April 5, 2023 • About 14 min. read
Working with remote teams can be rewarding and challenging. Sure, you get access to a global talent pool. But different time zones can lead to miscommunication and lack of collaboration.
So, how can you bridge the gap? With the right tech stack, your teams can share resources, brainstorm ideas, and work on projects without being limited by real-time communication barriers. In this article, we'll explore some of the best asynchronous communication tools and how they help your distributed teams stay productive.
Discover 50 ice breakers questions and games that will make your meetings engaging.
Asynchronous (or “async”) communication tools allow your team to collaborate instantly without carving out time to meet face-to-face. Here’s a quick overview of different types of async communication tools:
While video conferencing is primarily designed for real-time communication, it can be used asynchronously. For example, your team can record training sessions or presentations and share them with team members for asynchronous viewing. Some popular video communication tools include:
Email is ideal for sending announcements, reminders, feedback, or files. It’s a widely-used method of internal and external communication. Some popular email tools for asynchronous collaborations include:
Project management tools help your team stay organized and on track with their tasks. Team members can assign roles and responsibilities, create tasks, set timelines, and receive notifications when tasks are completed. Some popular project management tools include:
Instant messaging tools make it easy for team members to quickly share files and have conversations. They’re great for internal communication, as they provide a sense of immediate feedback. Some popular instant messaging tools include:
A knowledge base is like a wiki. Your remote workers can easily access information and resources, such as document templates, workflows, and answers to frequently Some popular knowledge base tools include:
Calendar and scheduling tools make it easy for remote teams to set reminders, share their availability with others, and schedule meetings at a time that works for everyone. Popular calendar and scheduling tools include:
Workflow automation tools are designed to minimize errors and increase team productivity. For example, a marketing team can add new leads from an online form into their customer relationship management system (CRM), nurture the lead, and then notify the sales team when they're ready to be converted. Popular workflow automation tools include:
You need the right combination of tools to support activities like managing a distributed workforce, remote customer onboarding, or even collaborating as a virtual marketing team. Here’s a list of some popular asynchronous communication tools:
Livestorm is a video engagement platform for both synchronous and asynchronous communications. You can use it to host any internal (or external!) meeting, but it’s also ideal for recording content and making it available on demand. So, next time you host a killer training session or promotional event, set Livestorm to automatically record and add the video link to your onboarding or website.
Livestorm can be used for all live and asynchronous video communications, including:
You can test Livestorm for free for 20 up to minutes duration per event. And once you're ready to use Livestorm for your team, opt for the Pro plan at $88 per month or get a custom quote based on your budget and business needs.
Gmail is a cloud-based communication platform that allows team members to send and receive messages, documents, and other files at their own pace. It's a widely used tool for asynchronous communications, as it supports threaded conversations and the ability to label and prioritize messages to action them later.
Gmail is ideal for:
Gmail is a free email service by Google with up to 15 GB storage space for attachments and files. However, if you want to use Gmail for business, you need to sign up for Google Workspace (formerly G Suite) which starts at $6 per user per month.
Asana makes it easy to assign tasks, manage and collaborate on project boards. At Livestorm, we use Asana to create automated to-do lists to introduce new hires to their responsibilities. Its intuitive interface helps you plan projects, track progress, and measure results with easy-to-understand dashboards.
Asana is ideal for team collaboration on projects like:
Asana’s free plan allows up to 15 members in a team and essential features like task creation, comments, tagging, and dashboards. If you have a large team and want advanced features like timeline view and automated workflows, opt for the Pro plan at $10.99 per user per month.
Slack is a widely used tool for internal communication that allows users to create dedicated channels for organized discussions and collaborations. These channels can be used to share documents and files with team members. Slack also supports voice and video calls and integration with third-party apps like Google Drive.
Slack is ideal for communication like:
Slack offers a free plan with only 90 days of message history and 10 integrations. But if you want unlimited access to message history and collaboration with guests outside your organization, opt for the pro plan at $7.25 per user per month.
Notion is a knowledge base tool that enables you to create and organize notes, documents, wikis, and task lists. It's ideal for teams that need a centralized location to store and share resources. At Livestorm, we use Notion for our internal knowledge base, document notes, meeting actions, and task progress tracking.
Notion is ideal for knowledge management like:
Notion offers a free plan with unlimited workspaces but limited blocks for teams and access to only 7 days of page history. The Plus plan starts at $8 per user per month, which offers unlimited blocks and advanced features like 30-day page history, unlimited blocks, and file uploads.
But if you want more features like PDF export and guest invites, opt for the Business plan at $15 per user per month or request a custom quote.
Miro is best for visualizing ideas, mapping out processes, and user personas, and creating interactive presentations. So if you're brainstorming asynchronously, you can set up blank canvases for projects and let your team drop ideas, drawings, and sticky notes at their leisure. This fosters virtual team building, encourages collaboration, and promotes creativity.
Plus, Miro integrates with Livestorm, so you can also use it in live meetings to workshop with your remote team and get instant feedback.
Miro is ideal for whiteboard collaborations like:
Miro offers a free plan with a single workspace and 3 editable boards. But if you need unlimited boards, opt for the Starter plan at $8 per user per month or a business plan at $16 per user per month with single sign-on and unlimited workspaces.
Calendly lets you sync with other calendars to quickly set up meetings and send invites. It's easy for teams to coordinate meetings in different timezones, whether they’re setting up one-on-one calls or online events.
Calendly is ideal for calendar management like:
The free version lets you connect to only one calendar and some basic integrations. Opt for the Starter plan at $8 per user per month for scheduling automation and unlimited event types. Their most popular Professional plan gives you customization options, while the team's plan lets you connect to Salesforce at $12 per user per month and $15 per user per month, respectively.
Zapier lets you connect different apps with automated workflows called "Zaps," saving time and reducing manual work. For example, if you're using Livestorm's event registration pages to generate leads, you can use the Zapier integration to trigger a Zap that sends the lead to your mailing platforms like Mailchimp or Mailjet. This way, you can automatically add new leads without having to import or export them manually.
Zapier is ideal for workflow automation like:
Zapier offers four pricing plans based on the number of tasks you need to automate in a month. The free plan lets you run 100 tasks, while the Starter plan is $19.99 per month for 750 tasks per month. Professional, Team, and Company plans range from $49, $399 to $799 per user per month for 2K, 50K, and 100K tasks, respectively.
Discover 50 ice breakers questions and games that will make your meetings engaging.
Asynchronous communication should be used strategically. Be sure to choose async tools that suit your team’s communication style and support the completion of your most important tasks. Here’s how to build your tech stack:
Async communication tools are an essential part of any collaborative workflow. But you need the perfect complementary tools in your tech stack to create a streamlined process. For example, you can use Calendly to schedule a client meeting and set up a Zap that triggers a message to the relevant Slack channel. Easy.
Remember: just because you’re going async, it doesn’t mean you can’t personalize your comms with video. Livestorm is a great tool for both live and async video communications and integrates with 1000+ widely used apps like Slack, Zapier, Calendly, and Google Calendar. So, you can create a super slick tech stack to customize your async workflows, automate repetitive tasks, and simplify your processes.
An asynchronous communication tool enables team members to communicate, collaborate and share information without the need for in-person meetings. They’re very important for remote teams or distributed work - but even in-person teams need some level of async communication. Examples of asynchronous communication tools include instant messaging apps, video conferencing tools, knowledge base software, and workflow automation tools.
The benefits of asynchronous communication are:
Examples of asynchronous communication include:
The tools used for asynchronous communication include email, project management software, messaging apps, and discussion forums. These allow for collaboration without the need for real-time interaction. And synchronous communication tools include video conferencing, phone calls, and instant messaging. These facilitate real-time communication, enabling team members to collaborate in real-time and make decisions quickly.