Webinar Glossary

Webinar moderator

Webinar moderators help to mediate webinar presentations by supporting the role of the speakers and host.

What is a webinar moderator?

A webinar moderator is a team member that helps to mediate a virtual event. Moderators can be used for live as well as automated webinars. Their main role is to ease the role of the speakers and webinar host by being reactive in the chat and questions tabs.

What is the role of a webinar moderator?

A moderator’s main role is to mediate the questions and chats that occur within a webinar room. So, it is logical that they can respond to messages, and even exclude participants if necessary.

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Participants may need to be excluded if they are from a competing brand, or if they are posting inflammatory statements.

Moderators can see all of the messages that are in the chat tab, as well as the people tab even when it is hidden.

In addition to moderating content, moderators can help with displaying specific engagement features. They can send messages to the audience to support the presentation and take the workload off of the hosts. You can learn more about webinar moderation in this help doc.

Why do webinars need moderators?

The speakers of a webinar already have a lot of things to keep in mind. They must deliver their information in an engaging way, without making any mistakes. This can be difficult to do while also keeping up with the chat tab of a webinar room, and answering every question that surfaces from attendees. The webinar moderator facilitates the webinar process and offers support to the webinar host and guest speakers.

How do you moderate a webinar successfully?

Here a few tips on how to moderate a webinar on Zoom,Livestorm or any webinar software.

First, being familiar with the webinar platform helps a lot to moderate successfully an online discussion.

The moderator should have ample knowledge of the subject matter so that they can answer questions in depth. Having some questions or talking points handy can help spark conversation among attendees.

Finally, it can be useful for moderators to be equipped with a webinar script to help them follow the discussion. Creating polls in advance can be very helpful and help engage the audience.

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