Company updates

Livestorm’s Usage-Based Enterprise Pricing for Greater Flexibility & Savings

Published on November 15, 2021 • Updated on January 10, 2023 • About 2 min. read

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Video plays a central role in our professional lives, and it’s here to stay! As a matter of fact, 84% of professionals use video to communicate internally, and 77% use it for external purposes, according to this new report.

When it comes to video conferencing, there’s a lack of collaboration. Traditional tools don't provide a common solution to address the needs of different teams and the diversity of their use cases.

With Livestorm’s Video Engagement Platform (VEP), teams can access a common video workspace for easier collaboration. A VEP is so much more than a webinar or video conferencing software: it addresses the complexity and diversity of remote communication for sales, marketing, and internal teams.

However, until now, our pricing model wasn’t flexible enough. The traditional user based licensing model created friction to onboard new teams to Livestorm or use the platform for any use case.

The mission of Livestorm’s video engagement platform is to enable our customers to connect simply and engage powerfully at scale. That’s why we are introducing a new Enterprise pricing to bill on the value that we actually create: engagement.

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Livestorm helps teams collaborate and deliver memorable live or on-demand video experiences.

Introducing Livestorm’s new Enterprise pricing

Today, we are excited to introduce the first usage-based pricing in the industry! This new usage-based Enterprise pricing will offer you the flexibility and economies of scale that you need.

Historically, video providers were billing the usage of their product like telecom providers: by the minute. But, the value of a video engagement platform is to generate engagement with prospects, customers, or employees. Therefore, we'll adopt usage-based pricing by embracing codes from the Martech, CRM, and Collaboration spaces by billing on active contacts.

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With this new Enterprise usage-based billing, you will be able to:

  1. Pay according to your usage: you will only pay depending on your total active contacts per month! Read more about active contacts below.
  2. Have unlimited hosts: your usage of Livestorm's video engagement platform won’t be limited by licensing costs, and you will have unlimited hosts for your team. Foster collaboration by inviting all your team members across departments!
  3. Include up to 3,000 live attendees: unlike our previous pricing plan, you can now go up to as many as 3,000 live attendees without additional charges!

This new usage-based billing with unlimited hosts lets you adopt Livestorm across any department at a fraction of the cost compared to traditional license-based pricing. Organizations will pay the same price, whether they have one or thousands of team members. Moreover, only the active contacts will be accounted for!

We’ll also continue to provide more flexibility to our customers by adding new customization features for your events. Stay tuned!

Livestorm’s new Enterprise usage-based billing: greater flexibility and savings

Who can subscribe to the usage-based Enterprise plan?

This plan is available immediately to new and existing Enterprise customers who wish to move to the new pricing and starts at 500 active contacts per month.

What is an active contact?

An active contact is a unique person (external registrant or team member) who has registered for or joined one of your Livestorm events. These individuals are calculated on a monthly basis.

How can you benefit from this plan?

If you want to upgrade or have questions about this new usage-based plan, we invite you to contact our Sales team at

If you already have a Livestorm Enterprise account, then you can contact your dedicated Customer Success Manager (CSM) to switch plans! If you prefer to keep your existing pricing plan, you can do that too.

We’re rolling out the usage-based billing only for Enterprise accounts for now, but stay tuned for further improvements and features that will soon be added to our other tiers of pricing.


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