What’s Next for Video Communication

Challenges of traditional video communication

Here are the common problems that we have identified: 

1. Video communication software is built with one core use case in mind 

Most users turn to video for daily collaboration and simple meetings. This is why people stitch other tools to Zoom or Teams: to address the complexity and diversity of the events they produce every week.

2. Video communication is an IT problem with an IT user experience. 

People struggle with video conferencing because it’s not built for them. We need to shift video conferencing towards the productivity space; think “Trello but for video conferencing.” 

3. Video communication is no longer a marketing use case. 

Instead, we have seen doctors, HR departments, corporate workers, and teachers use video conferencing. Video communication must be a collaborative link across teams, not a silo.

4. Video communication is biased towards “meetings” or “webinars.” 

Nowadays, anything can be filed under either of these categories. We need to separate from those notions and come up with a broader definition. We need to get creative with the content we share to increase engagement, fight screen fatigue and build better relationships.

Building a new category

Going beyond video communication also means creating a rupture — a shift in our own market. 

To better address the items above, we will build a new category of video products. We’re creating a category of video products that will no longer be focused just on video. Instead, our solution focuses on video and the  80% of activity involved in planning, distributing, and creating it. 

Video Engagement Platform (VEP)

We call this new category a Video Engagement Platform (VEP). A VEP is the all-in-one video workspace:

• Teams can collaborate to host events from tens to thousands of attendees, whatever their use case.

• The platform offers all the event organization capabilities, from promotion to streaming and post-analysis. As a result, anyone will be able to organize whatever meeting or event they need in less than 10 minutes.

• We are going to go beyond webcam and screen sharing. There’s so much more content we can share. We are no longer leaving meaningful conversations and interactions on the table.

Video Engagement Score™

In addition to a new category, Livestorm has also built a new way to measure the success of your events. Through VES, Livestorm has developed scoring metrics that allow organizers to establish if a meeting was truly a success by looking at key factors including not only how many people attended, but how long they stayed, how many of the polls launched impacted engagement, and how many overall messages, poll votes and questions were sent. Each factor is assigned a rate in order to calculate success, offering hosts an entirely new outlook on how to measure success. 

For the first time, VEPs will adapt to how your organization works and not the other way around. We want to blend into your organization, impacting how each team works together to give you the most flexible and customizable experience yet. Integrations and connectors will be the cornerstone of this initiative.

In the next few weeks, we will announce other projects directly related to this new positioning. This announcement is not just a redesign; we are here to build a new category and own this category, bringing our vision to the market.

We're excited to show you what's coming up next!