What are the best customer onboarding software and tools?
There are numerous onboarding software platforms and tools that can make the onboarding process much easier and more effective. Here are 10 tools to consider using in your onboarding process:
Livestorm - All-in-one video engagement platform for online meetings, live and on-demand webinars, virtual events, and more. Learn more on how to optimize your onboarding with webinars and videos.
Proof - Helps increase the conversion rate during the signup process by showing real people who have recently signed up for your product or service.
AuthO - Provides single sign-on authentication and authorization for new customers, simplifying the signup process.
Zendesk - Offers a wide range of customer support and feedback tools, including an onboarding option.
Intercom - Allows you to use in-app messages and targeted push notifications to provide information and assistance when customers need it most.
Userpilot - A contextual onboarding tool that allows SaaS companies to create highly customized onboarding experiences based on user behavior.
Loom - Allows you to easily record and share screen-sharing videos, such as product demos.
Appcues - Lets you easily build in-app walkthroughs and onboarding campaigns that guide new users regarding what steps to take next.
Pendo - An analytics tool that allows you to track user behavior patterns and use that data to inform onboarding efforts.
Mixpanel - Enables you to identify how different user segments perform various onboarding actions.