Increase attendance with these virtual event email templates.
Was your organization's recent event a wild success? Or could the event production or promotion have been better? An event debrief can answer these questions and many more, helping you measure the outcome.
To evaluate events effectively, you have to ask the right questions. We've rounded up 15 questions to help guide your post-event meeting agenda, including expert tips from Livestorm's Senior Marketing Partnerships Manager.
Access these 6 email templates to drive attendance to your virtual events.
An event debrief is a meeting that takes place shortly after an in-person, virtual, or hybrid event ends. It allows stakeholders to recap the event, review what went well, and analyze areas that need improvement.
This post-event meeting allows event planners, partners, and sponsors to share qualitative feedback and evaluate data. A successful event debrief typically ends with action items to make the next event even better.
Every debrief meeting should include an analysis of these elements:
Access these 6 email templates to drive attendance to your virtual events.
When you plan your post-event meeting, include these essential questions in your agenda.
Pauline Mura, Livestorm Senior Marketing Partnerships Manager, recommends focusing on attendee satisfaction. She explains that this approach is essential to understand if you've held a successful event.
"Looking beyond numbers, think about the feel of the event and the content. Were the attendees happy to be at the event? Were they interested in the content? Did they engage among themselves and with the speakers? I think attendee feedback is the most valuable regarding the event's success."
Looking beyond numbers, think about the feel of the event and the content. Were the attendees happy to be at the event? Were they interested in the content? Did they engage among themselves and with the speakers? I think attendee feedback is the most valuable regarding the event's success.
You have a few options to collect feedback from attendees. Send out a post-event survey with specific questions and check for social media posts, community threads, and blog posts about the event.
Take what you've learned from the audience feedback. Then, work with your event management team to develop actionable steps to implement these insights in your event marketing strategy.
This question is particularly important for events that include co-marketing partners or sponsors. To answer it, reference the key performance indicators (KPIs) you set during event planning. Then, compare them to the event results.
Review event data like:
Use Livestorm's Video Engagement Score Calculator to measure attendance and engagement and benchmark the data against other virtual events. You can use this free tool whether or not you use Livestorm's virtual event software to host your event.
If you hosted the event with partner organizations, review their KPIs as well. For example, did they meet their attendee registration goals or their event promotion objectives? Take notes and use your insights when considering another partnership for a future event.
Discuss what contributed to event success. For example, did you exceed attendance goals? Was the attendee experience beyond what you had hoped? Did sponsors receive more promotion than expected?
Identify areas for improvement. For example, did you fall short of attendance or sponsorship goals? Did you have technical difficulties during an important virtual session?
Analyze your event spending. If you went over budget, where did you overspend and how can you avoid it next time? If you underspent, are there areas that would benefit from a bigger budget next time?
To calculate ROI, divide the net gain by the cost of investment and multiply by 100%. For example, if the event led to 100 new customers at $1000 each and the event cost $10,000 to host, your ROI would be 900%.
Whether you opted for an in-person, hybrid, or virtual event, analyze how the format affected the outcome. Should you choose a different format next time?
Whether you book a venue space, invest in a virtual event platform, or both, you need to choose the right setup for your team and audience. If either component created major challenges, you might consider replacing it next time you host a live event.
Review your promotional channels to find the top performers. Did email campaigns, social media promotion, your Slack community, or partner marketing drive the most registrations?
Don't analyze event metrics in isolation. Instead, compare them to similar events you've held in the past. Set benchmarks so you can better understand the outcomes and make the next event better.
Review your event debrief meeting notes and make a short list of successes. These are things to keep doing.
Then, make a list of failures. Plan to stop doing these things or find a workaround.
Finally, use your insights to create a list of next steps, experiments to try, or event marketing examples to inspire. These are things to start doing at future events.
Use these tips to make your event or conference debrief run smoothly.
Large events often take substantial time, energy, and resources to plan. By the time the event concludes, you might be ready for a break—or a long vacation.
However, you should avoid waiting too long to debrief an event. As a general rule, you should plan to hold the debrief within three days so every event detail is still fresh in your mind.
Avoid limiting the invitee list to your event planning and marketing team. Instead, extend the debrief meeting invitation to all stakeholders. That includes organizers and hosts as well as any sponsors or marketing partners.
By welcoming a wider group of stakeholders into the meeting, you allow more voices to share feedback. This is helpful for making sure you've accounted for all KPIs and considered relevant perspectives.
Whether you host events regularly or infrequently, you can save time by systematizing the debrief process. Here's how to streamline the process with a comprehensive event debrief agenda:
The five key points of debriefing are:
The four phases of debriefing typically include:
The five Rs are similar to the five key points of debriefing: