Product updates

August Updates: Better Exports, Customization Settings

Improved data exports, added customization settings for webinar landing pages, new infrastructure, more.
September 3, 2018 โ€ขย About 2 min. read

Keeping up with July's trend, we went through the summer holiday season while still working on a lot of cool updates for Livestorm. โœŒ๏ธ

Here's what happened, and what you can expect soon.

Product Updates ๐Ÿ› 

New infrastructure

It's one of these times where our biggest update this month is actually unnoticeable from your point of view... for now.

"New infrastructure" is the summary of a lot of work that went under the hood for the past few months and that will allow team-wide accounts to exist. It's only the first step. We're getting closer and closer to making Livestorm THE collaborative live video suite for you and your whole team.

Now, onto the updates that actually add something for you, starting right now! ๐Ÿ‘‡

Enhanced exports

We improved webinar data exports. In addition to exporting your registrant data (like you could already do on your own), you'll now be able to export the chat messages and questions of your webinar directly! ๐Ÿ˜Ž

Just like when exporting registrants, click Export and choose "Chat messages" or "Questions".

More customization on Registration pages

We know a lot of our customers (maybe you, reading this!) have been asking about this. Having freedom in the design of your webinars' registration pages is important. So we improved customization settings to make it possible.

We've added more customization options, including:

  • Font color, so now you can choose a light background color ๐Ÿ‘Œ
  • Customization on webinar access button (font color / button color)

Log in to Livestorm to try out these new webinar settings.

Webinar room preview

When customizing your webinar room, you'll now get a live preview of how it looks like. This particularly applies to the room's sidebar where you have the people tab, the chat, the questions and polls.

There's a lot of settings you can change there. So we think you'll enjoy being able to instantly see how they affect your webinar's look.

New Dial-in numbers

We've added Ireland and Germany as dial-in country options โ˜Ž๏ธ. As a reminder, dial-in is accessible from the help menu inside the webinar room.

New help menu design

For participants having issues with the live stream, we updated the help menu's design to make it clearer. It now displays 3 options:

  • Refresh the page (always useful to try once when having issues with a web app ๐Ÿ˜‰)
  • Compatibility mode (in case the participant's setup can't handle our main stream, they can choose this setting)
  • Dial-in options (this allows them to listen in on the webinar at no cost for them or for you)

Livestorm news ๐Ÿ—ž

What's the Livestorm team up to lately?


B2B Rocks, September 6 - I'll be representing Livestorm in Paris' B2B Rocks this year. Come say hi! ๐Ÿ‘‹ (send me a DM on Twitter if you want to connect - @thibautdavoult )

Uppercase, September 14 - How to Scale Early Srage Growth When Building a SaaS Startup. We're taking part in MinssingLettr's online series of events, Uppercase. Join Gilles on September 14 to talk about scaling early stage growth when building a SaaS company ๐Ÿ‘‰ Register for the event

Mention, September 20 - How Livestorm uses Mention to gain a competitive edge. It's once again Gilles joining in the Mention team. This time, he'll talk about how we use social listening at Livestorm.


Join the team! We're hiring for 3 roles:

  • Inbound Sales Development Representative
  • Senior Back-End Engineer (Ruby)
  • Product Designer (Intern)

Check out our hiring page for more details

Whatโ€™s on the roadmap ๐Ÿ—บ

Team-wide accounts are getting closer, but there's still work left before going live!

We've prioritized work on on-demand webinars, expect big improvements soon.

And we're making big progress toward extending the limit from 500 to 1000 participants. We're currently beta testing 1000 people events. Shoot us a message if you want in ๐Ÿ˜‰

And that's it for this month. We hope you had a good summer and that you're as excited as us to be "back to school"! ๐Ÿค“

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Thibaut Davoult
Growth Engineer @ Livestorm

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