Video Marketing & Web Conferencing Trends

Here's our recap of web-conferencing and video marketing trends.
January 31, 2018 • About 6 min. read

You have probably heard it already but in 2021, video traffic will account for 82% of all Internet traffic. Millions of hours of video is being watched right now.

Following this trend, one third of the top 100 SaaS companies are producing videos regularly. All of them upload those videos to YouTube, and 64% of them are sending the videos to Facebook as well.

Like we saw in 2017, video marketing will continue to be a huge trend in 2018. Companies will continue investing time and money into video production.

State of web conferencing tech in 2017-2018

Live video will soon account for 13% of the total video traffic. Facebook Live and YouTube Live have contributed by making it so easy to both consume and produce this type of content.

From a webinar and web conferencing standpoint, we've seen the same trend: it's now easier to produce webinars, and they're much easier to attend.

There are two main reasons explaining this: usage and technology. People are getting used to attending webinars and have most of the constraints in mind like network speed, and browsers. At the same time, the video technology landscape on the Web is evolving very fast. Producing and sending a live stream is getting easier.

It's also easier to build a live video app: what used to be one of the most difficult things to do is now smoother thanks to numerous APIs and SDKS. The fact that video vendors are providing more solutions is an answer to increasing demand.

What it means product-wise

If technology and usage grow in pairs, the main differentiation between platforms is going to switch from core tech (e.g "Which platform has the best/most reliable technology for my webinars?") to something focussed on the webinar/meeting itself and the experience you can bring.

Finding a use case, a niche, or building a better UX will be the new factor of differentiation. Platforms are getting better, and now it's time to make them smart.

What it means marketing-wise

The fact that the technology is becoming a less relevant factor of differentiation means fewer barriers, which means even more new players will emerge in 2018.

From a marketing perspective, the more focused your message is the better it will be recieved. The more energy you spend on your brand, the more you will stand out.

2018 will definitely be the year of product and marketing.

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The rise of real-time web-conferencing platforms

This is the dfinition of the WebRTC technology from their official portal:

WebRTC is a free, open project that provides browsers and mobile applications with Real-Time Communications (RTC) capabilities via simple APIs. The WebRTC components have been optimized to best serve this purpose.

The evolutions for WebRTC in 2018

This is the technology that enables us to provide a live, real-time webinar or meeting with video, audio, and screen sharing. Without anyone having to download or install anything.

WebRTC has been growing super fast in 2017 and the support for the technology has been dramatically improved. Now, the main blockers are the internal battles regarding the different codecs for video (A1 vs. VP8 vs. H264).

Which means that:

  • Chrome, Firefox and Opera continue to improve their support for WebRTC
  • Edge (which accounts for 5.21% of all browsers) now supports WebRTC video with both H.264/VP8 but it's still in beta.
  • Safari supports it only with the H.264 codec for video. Screen-sharing is not supported as well. This is a very very basic implementation, so definitely not ready for production yet.

We can expect a better support for WebRTC in 2018, but it won't be fully operational yet on every browsers and mobile devices. And definitely not on older browsers (past versions of IE).

Flash is dead

In June, Adobe has announced, that it will finally stop supporting its Flash Player browser plug-in by the end of 2020. Most browsers and platforms like Facebook have also announced what would happen during that transition for us developers.

Basically, Flash is no longer a technology that vendors and their customers can rely on.

Amazon is in the race

Amazon has announced the launch of new products within the AWS ecosystem focused on live streaming as well. This is also a great signal for developers willing to build features or products around live streaming. Now, the technology is currently not focusing on real-time streaming but rather on larger broadcasts with latency.

Media and social media platforms will continue investing heavily in video marketing.

Regarding videos (which can be recordings of live streams by the way), big media companies like Buzzfeed or Vice will keep investing in that channel. Even if the production cost is higher, the demand for video is increasing.

This means that from a marketing standpoint you will get more competition. Therefore, quality of production, content and distribution will have a bigger impact on your results. And we'll see increasing demand in hiring specific roles for this among marketing teams.

The space is getting crowded but the ROI still justifies the means.

Advertising will play a big role

Advertising will be a great driver for video marketing since the medium shows a greater engagement rate which will automatically increases ROI on display advertising.

What should you produce in 2018?

Now that's the big question. What should YOU do?

Host short webinars regularly

Nothing new here, this is what we have been saying since day one. Be consistent. Companies that have greater results with webinars (either for sales or training) are hosting webinars every 1.5 weeks.

The length of your webinars is irrelevant, there is no correlation between results and the duration. What really matters is engagement and focus, people tend to lose focus past 30 minutes. So keep things between 25 to 35 minutes, this will allow you to give more in the minimum time.

Segment your audience to find the relevant segment you wish to target each 1.5 weeks and send a batch of invites.

Also, embed your upcoming events on your website and add links to your upcoming webinars in your email campaigns. This will help you drive get long tail registrations on your website. Here's an article with some webinar promotion strategies you may find interesting.

Video marketing ideas from your webinars

Here are some facts that will guide you:

  • Square videos take up 78% more space in the Facebook News Feed, and get more engagement than horizontal videos
  • 85% percent of Facebook videos are watched without sound
  • 50% of internet users look for videos related to a product or service before visiting a store
  • 48% of marketers plan to add YouTube to their content strategy in the next year
  • Average length of YouTube video is 4 min 45s vs. 1 min 27s on Facebook.
  • 92% of marketers make videos with assets they already have.

They are many different kinds of webinars, you could host demo or training webinars or even a one-off webinar on a given subject with an expert.

The recordings of those live streams are worth sharing, because they will fit the needs of your leads or customers at some point.

You just have to figure when and where it makes sense to share those videos.

Based on the facts we saw above, here are some ideas for your video marketing strategy in 2018:

Reuse thoseexpert webinar recording

  • Do some editing to change the ratio.
  • Keep the essentials and reduce your content to 10 minutes. Only keep the highlights.
  • Add subtitles or captions!
  • Share it on Facebook Video Ads and invite people to either watch the whole recording or find another CTA.
  • Upload it to YouTube and share it social media, embed it on a blog post, etc.

Reuse your training webinars

Here's an example I find very interesting from our friends at Helpscout:

They provide recordings of their webinars as "classes" to learn how to use their solution.

You can do the same and go a bit further by:

  • Editing the video to make it shorter and more impactful.
  • Work on the thumbnail to make it appealing
  • Write subtitles (optional)

For distribution:

  • Upload it to Wistia (better to keep track of the views) and embed on a given page
  • Or you can hide that video behind a form using Hubspot for example
  • Or you can embed the Wistia video inside your onboarding emails or Intercom messages.

Misc pro tips from our experience

Along the way we've seen and experienced many different situations when sharing videos.

Here a few tips:

To "pre-warm" your attendees you can edit a past webinar recording (similar to your upcoming webinar), and create a very short trailer of less than 2 minutes you can share on Facebook Video Ads. The ad will send the traffic to your live webinar page.

Also, make sure to always add a watermark on your video when editing. Something small and discrete in the bottom right corner for example. This way, even if your video is out of context (e.g shared on Facebook by someone else) you keep your brand visible. An intro with a motion graphic is also a good idea.


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Gilles Bertaux
Co-founder & CEO @ Livestorm

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